Privacy Policy

1. Data Controller

Spedition HTL GmbH, Sternwartstr. 62, 40223 Düsseldorf, Germany is responsible for data processing on this website. Contact us at dispo@spedition-htl.com.

2. Data We Collect

We only collect the data required to deliver our services:

• Forms and quote requests: name, contact details, vehicle information, pick-up and delivery locations, transport preferences.
• Server logs: truncated IP address, browser type and version, operating system, referrer URL, date and time of the request. These data points are necessary to secure the website.
• Essential cookies: language and session cookies required for the proper functioning of the site. No advertising cookies are set without your consent.

3. Purpose of Processing

We process personal data to respond to transport inquiries, issue commercial proposals, coordinate logistics, improve our services and maintain the security of the website.

4. Legal Bases

Data is processed on the basis of pre-contractual measures or contract execution (Article 6 (1)(b) GDPR), legal obligations (Article 6 (1)(c) GDPR) and our legitimate interest in securing the website (Article 6 (1)(f) GDPR).

5. Storage Period

Information linked to requests is kept for the duration of your case and archived for three years. Technical logs are stored for a maximum of twelve months. Certain data may be retained longer to comply with legal obligations or to protect our rights.

6. Data Recipients

Data is processed by Spedition HTL teams. It may be shared with logistics partners or subcontractors strictly necessary for transport execution, all bound by contractual confidentiality. We never sell personal data.

7. Your Rights

You have the rights of access, rectification, erasure, restriction, portability and objection. You may also define directives regarding the fate of your data after death.

To exercise these rights, email dispo@spedition-htl.com with a description of your request. We will respond within 30 days.

8. Security Measures

We implement appropriate technical and organisational measures to protect data against loss, unauthorised access or disclosure. Nevertheless, online data transmission carries residual risks that you should be aware of.

9. International Transfers

Data is hosted within the European Union. If a transfer outside the EU becomes necessary (for example when collaborating with a non-EU partner), we will ensure suitable safeguards are in place under the GDPR (Standard Contractual Clauses, Binding Corporate Rules, etc.).

10. Policy Updates

We may update this policy to reflect regulatory changes or service improvements. The effective date appears below. Significant changes will be announced on the site.